HT-NEXT 2020
Fairmont Princess Scottsdale
 
Save the date! More info to be announced soon.

HT-NEXT: Predict the Unexpected

2020 Messaging 

  • How to surprise and delight your guests with unexpected - yet personalized - experiences

  • Discover the tools you need to empower customers and receive powerful data in return

 

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NEW SECOND KEYNOTE SPEAKER ANNOUNCED! 
Gregory Forbes
Director of Above Wing Operations
Delta Airlines
HOW DELTA AIR LINES ELEVATES EXPERIENCE AND MEETS HIGH-FLYING EXPECTATIONS
 
Get insights from the point man for the Delta Airlines airport operations customer experience. What can you learn from one of Fast Company's Most Innovative Companies Worldwide (two years in a row)! 
 
Greg shares his experiences leading the launch of Delta's fully biometric airport terminal, first in the United States, allowing customers travelling internationally to go "curb-to-gate" without needing a boarding pass or passport. 
What's Real Today
  • Cultivating Loyalty in a Disloyal Culture 
  • Digital Disruption
  • Leadership and Innovation
  • Exposing Digital Ad Fraud
 
What Tomorrow Will Bring
  • Autonomous Driving Vehicles and the Impact on Hospitality
  • Reservations of the Future
KEYNOTE SPEAKER
Duncan Wardle
Innovation & Creativity Catalyst.
Former VP, Innovation & Creativity,
The Walt Disney Co.
PUT DISNEY MAGIC INTO YOUR CREATIVE PROCESS 
 Building on his 25 years with The Walt Disney Company, most recently as vice president of innovation and creativity, Duncan Wardle will kick off HT-NEXT 2019 by presenting attendees with a set of easy-to-use tools for confronting today's innovation challenges in new and different ways that deliver tangible results.
 
Get the max for your participation - this event combines the very best of HTNG and HT for an action-packed, content-rich, right-sized event.
 
HTNG workgroups invite your participation in the standards that make our industry work.
Maximize your connections and get out of the hotel with built-in networking activities!
Get a glimpse of the future at Startup Alley and the Hotel Visionary and TechOvation Awards.
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“HT-NEXT is my favorite US-based hospitality tech event. Its focus on innovation ensures that we always come back with great ideas for our own business and the event is intimate enough to have meaningful interaction with vendors and industry colleagues.” 
Floor Bleeker, President of HTNG, CIO Middle East & Africa and Global Accor Strategic Programs, AccorHotels
“HT-NEXT provides hospitality professionals with an invaluable opportunity to come together, learn and collaborate around technologies relevant to our industry.  It’s a must-attend event for anyone looking to gain new knowledge and insights into what technologies matter, and how to stay competitive in this rapidly changing field.” 
Monika Nerger, Global CIO, Mandarin Oriental Hotel Group

IT POWER PLAYERS BRING YOU THE BEST IN ACTIONABLE INNOVATION