Full Name
Kathleen Erickson
Company Name
Hilton
Job Title
Dir., Guest Facing Technologies
Speaker Bio
Kathleen has bridged a gap in the understanding and education of hospitality technology having served in director-level strategic corporate roles at a hotel management company, a telecommunications vendor, and with Hilton. Her current role at Hilton involves working with cross-functional teams to develop, market, and support guest facing products related to internet and in-room entertainment. Meeting guest expectations while addressing owner and corporate business needs is a direct result of her diverse experience in the industry. Kathleen earned an MBA with a concentration in ITSM from Missouri State University, and holds several other undergraduate degrees and certifications in business and technology.
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