Smart homes are en vogue, with new ways to manage your environment becoming available all the time. As consumers become accustomed to such innovation and convenience in their homes, they expect similar amenities from hotels while traveling. The smart home is way ahead of the hotel room in most cases, and the pressure is building for hotels to catch up. Similar to the commoditization of private showers, televisions, cable, Wi-Fi, or premium mattresses in the past, we are at a new inflection point in the hotel industry and it’s going to be about connected experiences.

During this interactive session, Cognizant will moderate a panel comprised of leading hoteliers and topical experts to discuss how hoteliers are approaching connected guest experiences, and how they can monetize the opportunities and use them to create increased brand loyalty.

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